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Frequently Asked Questions (FAQs)

YourOnlineOrders is an online ordering system for restaurants that is integrated on your own website without paying high commissions to a 3rd party, allowing your customers to place orders that will be sent directly to you.

Customers can use their mobile or desktop device to place online orders directly from your website. After a customer completes and pays for their order, you will receive the order on your website’s dashboard.

We have three plans to choose from:

The essentials plan is perfect for restaurants that need a simple yet effective online ordering website to increase customer reach.

The growth plan is great for restaurants that want an online ordering website along with tools to boost customer retention and growth.

The advanced plan is for restaurants who would like to strive to be on the top with customer outreach on top of having the best restaurant website.

Read more about our plans on the Pricing Page.

No. One of the main benefits of using YourOnlineOrders is that it is not percentage based commission unlike other ordering apps. We charge a low fixed fee of 50¢ no matter the size of the order.

No, your customers will place the orders directly on your website and the orders will be sent directly to you.

Yes, you can do all this and much more.
You can set up time slots that can be completely customized to your store’s schedule.
You can set a lead time for the orders you take in your store.
You can set your own open hours as well as holiday hours.
You can decide if you want to offer delivery, pickup or both.
You can set a max number of orders you want to accept per day.

We can make the YourOnlineOrders system work alongside your existing website, but since our plans include a website (no additional cost) with the essential pages that are created to work with the YourOnlineOrders it may be a better option. Try the demo here.

Our plans include a website with the essential pages that are created to work with the YourOnlineOrders. Try the demo here.

Our experienced inhouse design team will create and setup your website. We have plenty of experience to make sure that your website strikes a balance between form and function, to ensure that your customers can easily place food orders.

No we do not have any setup fees, but we require an initial 2 month upfront payment that is non refundable. All payments after the initial payments will be month per month with no cancellation fee.

You can cancel anytime, providing 30 days notice, by contacting our support team.

Depending on the plan you choose, we will add 25, 50 or 100 of your menu items at no additional cost but more can be easily added for a minimal one time fee.

26 – 50 Menu item: $70
51 – 100 Menu items: $124
101 – 150 Menu items: $180
151 – 200 Menu items: $280
More than 200 items: Contact us